The TEAMS Guestroom Complaint Management System provides hotels a means of recording and processing all complaints systematically and on time.
Why a business needs the TEAMS Guestroom Complaint Management System
It is not enough for hotels to provide excellent service, guestrooms and facilities. Even with all of these provided a hotel can face a loss of customers. One of the main reasons for this is the hotel’s inability to deal with complaints in a timely and efficient manner.
The TEAMS Guestroom Complaint Management System allows the hotel to record all complaints that are lodged as well as streamlining the process of rectification such complaints. It also helps in pinpointing areas with recurring problems as well as generating complaint related reports for evaluating the need for further action.
TEAMS Guestroom Complaint Management System – Key Functionalities
TEAMS offer a Facility ManagIntelligence based system that eradicates the need for the guests to follow up on complaints lodged by them. Here are some features offered through this system.
Allocation of Guestroom Complaint
Generation of Reports
What will you get out of the TEAMS Guestroom Complaint Management System?
A fully-loaded system, TEAMS guest room complaint management system is an easy to use product that reaps a lot of benefits for the hotel, some of which are mentioned below.
Report Generation and Analysis